Privacy Policy
PointForm
Effective Date: March 2026
Last Updated: March 2026
1. Introduction
PointForm ("PointForm," "we," "us," or "our") is a Canadian technology company headquartered in Guelph, Ontario. We are committed to protecting the privacy of individuals who visit our website at pointform.com (the "Site") and who interact with us through our contact and subscription forms.
This Privacy Policy explains what information we collect, how we use it, and your rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
2. Information We Collect
2.1 Information You Provide Voluntarily
We collect personal information only when you voluntarily provide it to us through the Site:
- Contact Form: If you submit a message through our contact form, we collect your first name, last name, email address, and the content of your message.
2.2 Information Collected Automatically
When you visit the Site, certain technical information may be collected automatically by our hosting infrastructure:
- Server Logs: Our hosting provider (Vercel) may collect standard web server log data, including your IP address, browser type, referring URL, pages visited, and timestamps. This data is collected and retained by Vercel in accordance with their privacy practices.
- Analytics: We use Vercel Analytics, a privacy-focused analytics service, to understand how visitors use the Site. Vercel Analytics does not use cookies, does not collect personal information, and does not track visitors across websites. It collects only aggregate, anonymized usage data such as page views and visitor counts.
- Cookies: The Site uses only strictly necessary cookies required for basic site functionality. We do not use analytics cookies, advertising cookies, or third-party tracking technologies.
We do not use advertising pixels, behavioral targeting, retargeting, or device fingerprinting on pointform.com.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries submitted through the contact form.
- To maintain and improve the Site using aggregate, non-identifying technical data from Vercel Analytics.
We do not use your personal information for automated decision-making, profiling, or targeted advertising.
4. Legal Basis for Collection
We collect and process your personal information based on your consent, provided when you voluntarily submit a form on the Site. You may withdraw your consent at any time by contacting us using the information below.
5. Third-Party Services
We use a limited number of third-party services to operate the Site. Each service may process data as described below:
| Service | Purpose | Data Processed | Privacy Policy |
|---|---|---|---|
| Vercel | Website hosting, deployment, and privacy-focused analytics | Server logs (IP, browser, pages visited); anonymized aggregate usage data (no cookies, no PII) | vercel.com/legal/privacy-policy |
We do not sell, rent, or trade your personal information to any third party. We do not share your information with third parties for their marketing purposes.
6. Data Retention
- Contact form submissions are retained for as long as necessary to respond to your inquiry and for up to 24 months thereafter, unless a longer business relationship develops.
- Server logs are retained by Vercel in accordance with their data retention policies.
- Analytics data collected by Vercel Analytics is anonymized and aggregated and does not constitute personal information.
7. Your Rights Under Canadian Privacy Law
Under PIPEDA, you have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete personal information.
- Withdraw consent for the collection, use, or disclosure of your personal information.
- Request deletion of your personal information, subject to legal or contractual obligations.
To exercise any of these rights, please contact our Privacy Officer using the contact information below. We will respond to your request within 30 days.
8. International Data Transfers
The Site is hosted on Vercel, which operates infrastructure in multiple regions. Your personal information may be transferred to and processed in jurisdictions outside of Canada, including the United States. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with Canadian privacy law.
9. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/HTTPS) and access controls on any stored data.
No method of transmission over the Internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
10. Children's Privacy
The Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Privacy Officer
PointForm
412 Laird Road, Unit 101
Guelph, Ontario, Canada N1G 3X7
Email: admin@pointform.com
13. Office of the Privacy Commissioner of Canada
If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca